Good Communication Matters as a Virtual Assistant

  • Communication

    Effective communication is about more than just exchanging information. It's about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.

  • 1. Regular communication makes changes easier 2. Listening to clients' needs help to improve their products and services 3. Good reputations are spread just like bad ones

Course curriculum

Please note: This is a one lesson course that has a couple of downloadable documents.